Community Peace Officers

Community Peace Officer Program

Community Peace Officers (CPOs) are here to help everyday life go smoothly—far more than just ticketing. They’re part of what makes Crowsnest Pass a safer, friendlier place. We work closely with the RCMP, Citizens on Patrol, and other community groups to address issues that matter to you.

What They Do

  • Bylaw enforcement & education
    Patrol parks and neighbourhoods; address noise complaints, animal control, and crowded or unsafe spaces.

  • Traffic & road safety
    Enforce speed limits, parking rules, and assist after non-emergency incidents such as broken signals.

  • Community safety & prevention
    Safe-school visits, local safety campaigns, and tips to avoid property theft.

  • Residential support
    Mediate neighbour disputes and investigate public concerns submitted through our online form.

  • Community response
    Liaise with RCMP and Alberta Sheriffs on mutual issues, and staff local events or emergencies.

Frequently Asked Questions

“How do I report a problem?”
Use our online complaint form and share clear details—date, time, license plate (if relevant), and location—and a CPO will follow up, usually within two business days.

“Can I ask for help with noise issues?”
Yes. Noise complaints (like barking, loud parties or vehicles) are handled by CPOs; permits are available for events that exceed regular limits.

“What about loose dogs or wildlife encounters?”
CPOs manage animal-related calls—stray or aggressive dogs, barking issues, or wildlife that needs attention. If this bylaw concern is in relation to a bear or other wild animal sighting, attractants or a problem animal you must also notify Alberta Fish & Wildlife at (403) 562-3289.

“Will they help with traffic issues?”
Absolutely. CPOs enforce parking and speed rules, patrol high-risk areas, and coordinate road-safety campaigns.

“Are they patrolling at night?”
Yes, CPOs patrol during various hours, working with Citizens on Patrol volunteers and RCMP to maintain high-visibility presence.

How to File a Bylaw Complaint

Investigation Process

  • File a complaint or request online
    Visit our “Submit a Bylaw Complaint” form online.

  • Make sure your information is clear
    Provide date/time, location, and specific details (vehicle plate, description, noise type, etc.).

  • What happens next
    We review submissions—usually starting within two business days. You may be asked to provide a statement or further info if needed.

  • Updates & follow-up
    We keep your information private. If it proceeds to a bylaw notice or court event, your identity remains confidential where possible.

Sometimes, the Community Peace Officer handling your complaint may ask you to provide a signed statement or appear in court. If that happens, they’ll explain what’s needed and walk you through the process.

Your personal information is kept confidential and used only for the investigation. It's protected under the Freedom of Information and Protection of Privacy Act. If you're called as a witness, your legal name may be shared with the person involved in the case.

Once we receive enough details, a Community Peace Officer is assigned to follow up. Depending on their schedule and ongoing calls, it may take up to two business days to begin the investigation.

Dealing With a Violation Tag

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Got a Violation Tag? Here’s what to do:

  1. Read the tag carefully
    It will explain what bylaw was broken and what steps to take next.

  2. Fix the issue (if possible)
    If it’s a warning or a fix-it notice, you may be able to avoid a fine by resolving the issue quickly.

  3. Pay a fine
    If a fine is issued, follow the payment instructions on the tag. Payment methods and deadlines are included.

  4. Have questions or want to dispute it?
    Call us at 403-562-8833 to discuss your options.

Pay Your Municipal Infraction Tag

If you've received a Municipal Infraction Tag for contravention of a Municipal Bylaw, please pay by one of the following methods:

  • Online with OptionPay
  • In person at the Municipal office during regular business hours 
                 - Pay by cash, debit, cheque, or Option Pay 
  • Mail Cheque to Box 600, Crowsnest Pass, AB, T0K 0E0
  • Drop box at the front of the building | 8502 - 19 Avenue, Coleman 
    Cheques only - NO CASH - make sure to write your tag number on your cheque!

In order to process your tag correctly, we will require either a copy of your tag or your full name and the tag number.

Office Location and Hours:  8502 - 19 Avenue, Coleman | Mon-Fri 8:30 - 4:30

To avoid prosecution, please pay by the deadline found on your tag.

Commonly Enforced Bylaws

Click on the title below to expand the details.

Community Standards Bylaws

Download 1045, 2020 Community Standards Bylaw  here: Bylaws

Noise Bylaws

Please see Section 7 of the Community Standards Bylaw Download the Community Standards Bylaw 1045, 2020

 

Noise Bylaw Exemption FAQs

​​​​​What is a noise exemption permit?

A noise exemption permit is a temporary permit that allows for exemptions to the 1045, 2020 - Community Standards Bylaw - CONSOLIDATED TO 1181, 2024 in relation to noise between the times of 10pm and 7am (Monday - Friday) and 10pm and 8am (Saturday, Sunday and Statutory holidays).  

When should I get a permit?

Any person or group planning an activity or event should apply for a noise exemption permit if it is expected to exceed the permitted noise that will be occurring outside of the allowed time frames.

Who can request a permit?

Any person or group can request a noise exemption permit.

How far in advance do I need to request a permit?

Requests for a noise exemption permit must be received at least seven (7) days prior to the start of the planned activity or event or we cannot guarantee the permit will be approved in time for the event.

What is the cost for a permit?

There is no fee to obtain a noise exemption permit.

How will I know my request has been approved?

If an application is approved, a permit will be issued to the applicant. If it is denied, the applicant will be notified informing them of this decision.

Can I get a permit for a major event?

If the application is for a major event with 200 or more people, you may be required to provide a public notice of the application in a manner directed by the Municipality of Crowsnest Pass (i.e. posting, media advertising, or direct notice) before a decision is made.

Can a permit be revoked?

The Municipality of Crowsnest Pass can revoke a noise exemption permit if the applicant has not taken sufficient measures to minimize the noise, or if conditions stated within the permit have been violated.

Can I be fined if I have a permit?

Yes, applicants with a noise exemption permit are NOT exempt from fines if they are found guilty of an offence.

What information do I need before applying for a permit?

When applying for a permit, you are required to provide:

  • The address of where the activity/event will take place
  • The start and end date and time of the activity or event
  • The type of activity or event
  • The Building Permit (if it is a construction activity)
  • The source of the noise (loudspeakers, concrete machinery)
  • Ways you will reduce the noise and stop any disturbance to the area residents
  • A contact name and phone number for the person requesting the permit (If more information or clarification is required, then you will be contacted by a representative of the Municipality of Crowsnest Pass) 
  • A business or organization’s name and address for the group requesting the permit

Permit Application

Please fill out and return the Noise Exemption Application to the Municipal Office located at 8502 - 19 Avenue, Coleman.

Animal Control Bylaws

Animal Control Bylaw

Please download 0991, 2017 Animal Control Bylaw here: Bylaws

Pet Registration

Animal tags are now available as one-year licenses, three-year licenses, or lifetime licenses.

Altered Dogs:

  • One-year license:  $25
  • Three-year license:  $60
  • Lifetime license:  $100

Unaltered Dogs:

  • One-year license:  $50
  • Three-year license:  $120
  • Lifetime license:  $200

Cat License - Lifetime:  $25

Replacement tags are $5

As per Animal Control Bylaw 991, 2017:

1.1  No person shall own, keep, or harbor any dog or cat within the Municipal limits unless such a dog or cat is licensed as provided herein.

1.3  Every owner of a dog or cat, over the age of three months, within the limits of the Municipality shall:

  • 1.3.1  obtain a license for such dog and cat on the first day on which the Crowsnest Pass Municipal Office is open for business after the dog becomes three (3) months of age;
  • 1.3.2  obtain a license on the first day on which the Crowsnest Pass Municipal Office is open for business after he/she becomes owner of the dog;
  • 1.3.3  obtain a license for a dog or cat notwithstanding that it is under the age of three months, where the dog is found to be running at large;

1.6  Every owner shall ensure that the license is securely fastened to a choke chain, collar, or harness, this must be worn by the dog, or cat at all times that the dog or cat is off the owner's property. If the tag becomes lost, the owner of a dog or cat shall obtain a replacement license.

1.8  No person shall give false information when applying for a license pursuant to this bylaw.

1.1 - Failing to obtain a license for a licensable dog or cat:  $100

  • 1.8 - Providing false information when applying for a license:  $250

 

 

Pet Registration

Photo: Municipal Dog #004, Sadye, models her red 2015 tag.

As per Animal Control Bylaw 991, 2017 (see Bylaws to review the full bylaw):

1.1  No person shall own, keep, or harbor any dog or cat within the Municipal limits unless such a dog or cat is licensed as provided herein.

1.3  Every owner of a dog or cat, over the age of three months, within the limits of the Municipality shall:

  • 1.3.1  obtain a license for such dog and cat on the first day on which the Crowsnest Pass Municipal Office is open for business after the dog becomes three (3) months of age;
  • 1.3.2  obtain a license on the first day on which the Crowsnest Pass Municipal Office is open for business after he/she becomes owner of the dog;
  • 1.3.3  obtain a license for a dog or cat notwithstanding that it is under the age of three months, where the dog is found to be running at large;

1.6  Every owner shall ensure that the license is securely fastened to a choke chain, collar, or harness, this must be worn by the dog, or cat at all times that the dog or cat is off the owner's property. If the tag becomes lost, the owner of a dog or cat shall obtain a replacement license.

1.8  No person shall give false information when applying for a license pursuant to this bylaw.

1.1 - Failing to obtain a license for a licensable dog or cat:  $100

  • 1.8 - Providing false information when applying for a license:  $250

 

Pet Registration Process

Animal tags are now available as one-year licenses, three-year licenses, or lifetime licenses.

Altered Dogs:

  • One-year license:  $25
  • Three-year license:  $60
  • Lifetime license:  $100

Unaltered Dogs:

  • One-year license:  $50
  • Three-year license:  $120
  • Lifetime license:  $200

Cat License - Lifetime:  $25

Replacement tags are $5.