Effective Nov. 15, those electricity customers previously served by the Municipality of Crowsnest Pass will now be served by FortisAlberta, your local electricity distribution service provider. FortisAlberta operates the poles, wires and meters that carry the electricity to your home or business. If your power goes out, you have an electricity safety concern, or you have a question regarding the delivery of your electricity service, please contact FortisAlberta directly at 310-WIRE (9473).
FortisAlberta is not a billing company, meaning they do not sell you your electrical energy. If you have questions about your Regulated Rate Option (RRO) billing after November 15, 2016, which will be with EPCOR, please call 310-4300. For questions about the delivery of your electricity service, please call FortisAlberta at 310-WIRE (9473).