COVID-19 Resources for Businesses

Stay up to date by frequently checking provincial, national and international websites.

Occupancy limits

As of March 18, all Crowsnest Pass businesses are required to reduce and restrict their occupancy to the lesser of 50 people or 50 per cent of your occupancy limit.

  • Some businesses such as grocery stores, offices, pharmacies and home-based businesses are excluded. However, exempt businesses should be taking measures to follow social distancing.
  • Occupancy Limits are provided by the Municipality. Refer to the Fire Occupancy certificate that should be posted in your business and reduce that number by 50% (or a maximum of 50 people whichever is less).
  • Occupancy limits include everyone physically present, including employees.

Your Fire Occupancy Limit is 20 people. Under the new measures, that is reduced to 10 people in your facility at one time. This could mean a combination of 4 employees and 6 customers, all maintaining a two-meter distance apart.

Industrial businesses

Please refer to this list of recommendations

Understanding your occupancy limit

Occupancy Limits are provided by the Municipality. Refer to the Fire Occupancy certificate that should be posted in your business.

If you do not know the Occupancy Limit of your business, call the Municipality of Crowsnest Pass Fire Department at 403-562-8600.

Social distancing measures

Please do your part to keep our community and your business safe by following these guidelines from the Government of Canada:

  • Social distancing standards are that individuals maintain a spacing of 2 meters apart.
  • Businesses with staff lunchrooms, boardrooms, etc. need to adhere to social distancing. Consider rotating lunch breaks to maintain social distancing.
  • Offices should have employees work from home whenever possible.
  • Home-based businesses do not have occupancy limits, but are directed to follow the social spacing guidelines set by the Government of Canada, including minimizing capacity so that individuals can remain two meters apart.

Please understand the Municipality’s priority right now is to help stop the spread of COVID-19. 

We understand these restrictions add complexities and challenges to your business operations, and we thank you for your understanding.

Professional associations & colleges

For businesses that are members of professional associations or colleges (i.e. dentists), please follow the guidance or advice being provided to you.

Financial assistance


Assistance to entrepreneurs provided by BDC through small business loans, working capital loans and purchase order financing


Emergency Financial Assistance

Government of Alberta financial assistance for unexpected emergencies (for all Albertans, not specific to businesses)


Employment Insurance (EI)

Sickness benefits provide up to 15 weeks of income replacement and is available to eligible claimants who are unable to work because of illness, injury or quarantine, to allow them time to restore their health and return to work. Canadians quarantined can apply for Employment Insurance (EI) sickness benefits.


Work-Sharing Program

Program to help employers and employees avoid layoffs when there is a temporary reduction in the normal level of business activity that is beyond the control of the employer.


Employees - Canada Labour Code

Information about employer responsibilities and employee rights under the Canada Labour Code.



Maintaining business operations


  • Use best practices to prevent and mitigate the spread of COVID-19, at home and at work.
  • Actively encourage anyone who is feeling ill to stay home and away from others.
  • Use and encourage good hygiene practices, such as frequent handwashing and avoiding touch.
  • Consider additional social distancing measures, such as working remotely.



Ensure your business is prepared to handle a potential case or business disruption, including accessing available government resources to mitigate potential financial impacts to your employees and your business.

  • Review or create a Business Continuity Plan for your organization, ensuring it contains:
    • Process to follow if an employee becomes ill;
    • Policies around travel;
    • Policies around sick leave;
    • How to mitigate risk to essential business functions can continue; and
    • Internal and external communications plans.



Follow all public health guidelines if you, or a member of your team, is experiencing symptoms, in order to ensure the safety of your workforce and your workspace.

  • Call Health Link at 8-1-1 for instructions if you, or a member of your team, is experiencing symptoms such as fever, cough, difficulty breathing and have travelled outside of Canada, or were exposed to someone who has COVID-19.

Website: Alberta Health Link


Consider how you can support your immediate community through the outbreak

  • Offer and provide support to employees and coworkers who are at home.
  • Consider whether your organization can provide goods or services to assist those in self-isolation (ie: grocery delivery, online or telephone counselling, internet services).
  • Guidelines: Self-Isolation Information Sheet

Municipality of Crowsnest Pass communication & assistance

We are committed to keeping businesses informed. Stay up-to-date by visiting the Municipality’s website, following the Municipality of Crowsnest Pass on Facebook and Twitter.

Doing Business with the Municipality

The Municipality is providing all of its regular services (i.e. Planning & Development, Building Inspections, etc), but in a modified fashion to minimize risk to the public and employees. Our goal remains to support our business community and clients that rely on our services.

Things are constantly and rapidly evolving, but we are committed to keeping you informed with the most up-to-date information.


(From EDA's survey site)

In consultation with their various economic development partners, Economic Developers Alberta (EDA) has agreed to develop this online survey for distribution to the broader Alberta business community.

This short survey will enable them to gather consistent, high level data on the impact of the COVID-19 pandemic to Alberta businesses.

The primary goal is to identify immediate and emerging business needs and trends, in order to ensure all economic development partners, and key stakeholders are able to provide the best response possible.

One of EDA's priorities is to ensure Alberta's economic development professionals have the most relevant tools and resources for their local businesses in order to accelerate long-term business and economic recovery efforts.

Thank you so much for taking the time to fill out this short survey. Please feel free to forward the link to others as well. We want to hear from as many Alberta businesses as possible.

Note: They will not be sharing specific information on your business, only summary data to identify top needs and trends.

Take the survey here: