Information for Residents

COVID-19, also known as the Coronavirus, an outbreak of respiratory illness has been declared a pandemic by the World Health Organization (WHO).

The Municipality's top priority is the health, safety, and well-being of the public and our employees. Our focus is to maintain the essential services that our residents rely on.

Public health is the mandate of Alberta Health Services and the Province of Alberta. Visit for the most up to date info.

Keep yourself informed from other credible sources of information, such as Alberta HealthHealth Canada and the World Health Organization.

If you’re feeling unwell or have traveled recently

  • If you start experiencing a fever or cough, even if it is mild, please self-isolate yourself immediately and call 8-1-1. Health Link officials at 8-1-1 will arrange testing
  • A self assessment tool is available online through Alberta Health.
  • Do not go to an emergency department, urgent care centre, or family doctor’s office for this assessment and testing.
  • Limit attendance at public gatherings.

These steps are especially important if you have traveled outside of Canada recently.

If you are returning or visiting from outside of Canada, you are asked to self-isolate at home and closely monitor your health for 14 days. If you begin to experience flu like symptoms, please complete the online self assessment and follow the directions provided.

Preventing the spread of illness

To help protect you and your family against all respiratory illnesses, including flu and COVID-19:

  • stay home if feeling sick, as with standard health practices in flu season
  • wash your hands frequently with soap and water, and make sure they are washed well, for at least 20 seconds
  • clean and disinfect surfaces that are frequently touched
  • cover your mouth and nose with your arm to reduce the spread of germs when coughing or sneezing
  • dispose of any tissues you have used as soon as possible and wash your hands immediately
  • avoid touching your eyes, nose, or mouth with your hands
  • avoid close contact (within 2 metres) with people who are ill
  • avoid large gatherings and situations with close contact where transmission is most likely
  • do not visit seniors centres or health care facilities
  • avoid travel outside Canada
  • self-isolate for 14 days if returning from travel outside Canada or were exposed to COVID-19
  • call 8-1-1 and self-isolate at home if you have traveled in the last two weeks and have flu like symptoms. Do not go to your health care provider; call 8-1-1 to arrange testing.

Things you can do to prepare

Keep yourself informed from credible sources of information, such as the Province of Alberta,  Alberta HealthHealth Canada and the World Health Organization.

Alberta public health officials recommend the following ways to prepare:

Create a household plan of action. This can include these elements:

  • Talk with the people who need to be included in your plan.
  • Meet with family members, friends, neighbours and co-workers to discuss what to do if a COVID-19 outbreak occurs in Crowsnest Pass and how you can support each other.
  • Plan ways to care for those who might be at greater risk for serious complications. This includes practical steps like ensuring you have sufficient medication (without bulk buying) and determining what supplies are needed, and if they can be delivered.
  • Create a list of local organizations that you and your household can contact in the event you need access to information, health care services, support, and resources.
  • Create an emergency contact list.

Practice good personal health habits and plan for home-based actions:

  • Choose a room in your home that can be used to separate sick household members from those who are healthy. Identify a separate bathroom for the sick person to use, if possible. Plan to clean these rooms, as needed, when someone is sick.
  • Plan for potential changes at your workplace.
  • Learn about your employer’s emergency operations plan.
  • Ask about what sick-leave policies and remote options are available if needed.

Stockpiling of goods is not recommended at this time. While it’s always best practice to have three days worth of supplies on-hand, people should avoid purchasing food and other materials in bulk due to the impact on suppliers and people who have day-to-day needs.

As the number of cases of COVID-19 continues to increase, we would like to remind everyone to limit all leisure travel outside of the community. Limiting your exposure is the only way to slow the spread of COVID-19.

Also, with the continued shortage of toilet paper, we also need to remind residents not to flush any wipes or paper towels; they do not break down causing clogs in pipes, putting strain on the infrastructure.

#COVIBOOK - Helping Children Understand

Alberta municipalities have been given permission to share #COVIBOOK — a free resource created to "support and reassure our children, under the age of 7, regarding the COVID-19," according to its author Manuela Molina.

"This book is an invitation for families to discuss the full range of emotions arising from the current situation. It is important to point out that this resource does not seek to be a source of scientific information, but rather a tool based on fantasy. My recommendation is to print this material so children can draw on it. Remember that emotions are processed through repetitive play and stories read multiple times. Share #COVIBOOK and help ease kiddo's anxiety all over the world."

Manuela Molina, Author

 To download and print a copy of the book, visit


We are still working hard to limit the spread of COVID-19 and the most effective way to do that is to practice social distancing.  What does that mean? 

  • Do NOT go visit a friend
  • Do NOT plan a group outing
  • Do NOT have a birthday party
  • Do NOT browse the grocery store shelves
  • DO stay home as much as possible
  • DO use electronic means to keep up with friends/family not in your home
  • DO have a list, buy exactly what you need, and go home

It is important to keep your physical and mental health up right now, but that means to go for a walk by yourself or with another member of your household (even still practicing social distancing) NOT to meet your friends for a coffee.  And remember, stay at least 2 meters away from all others at all times.


Please choose one residence to remain in during this time.  You should not be traveling back and forth from one home to another – from one community to another.  Please do your part to reduce the spread of COVID-19.